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C310dn Často kladené dotazy - FAQ

Pokud máte specifický, identifikovatelný problém, ušetřete Váš čas a použijte vyhledávač pro snadné a rychlé nalezení řešení Vašeho problému.

Jednoduše zadejte několik klíčových vyhledávacích slov do okénka níže.

• Where can I find a Windows 8 x64 driver for my product?

  Printer and multifunction products connected to PCs running Windows 8 x64 and Windows Server 2012

• What are the differences between GDI, PCL and PostScript printers?

  Printers use a set of operating commands that determine how data sent from the computer is interpreted and acted upon.

• 

  Installing drivers on Windows 7 via plug and play

  Driver installation on Windows 7 has changed when compared to previous Operating Systems.

• OKI Printer Driver Compatibility with Mac OS X 'Mountain Lion'

  Apple released their latest version of Mac OS X called Mountain Lion (10.8) in July 2012

• What are all the ports on my printer for?

  On the back of your printer you will see a selection of different ports, ranging from the power socket to network and usb ports and perhaps a parallel port.

• Selecting suitable Recycled Paper

  Using recycled paper has a positive impact on the environment but did you know that they type of recycled paper you use can have an impact on the quality and paper handling of your day to day printing.

• How to change the toner cartridge

• Get to know your product

  Learn how to identify the name of your printer and the consumables used in it.

• Where can I find the serial number?

  The serial number is a unique sequence of numbers and/or letters which is used to identify your product.

• How to change the image drum

  To maintain the high quality output from your printer, you must prime the new image drum using the priming cartridges supplied.

• What does "Fatal Error" mean?

  If your printer displays a "Fatal Error" message it means that a problem has occurred requiring you to take action

• What type of paper should I use?

  Your printer will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes.

• Changing OS settings and enabling installation with Mac OS X 'Mountain Lion'

  There are some limitations when a current driver from the website is used with Mac OS X 'Mountain Lion'

• How to remove jammed paper

  Paper handling is key to ensure trouble-free printing. However, sometime paper jams occur.

• Kompatibilita produktů OKI s OS Windows 8/Server 2012

  Dokument (v angličtině) obsahující detailní informace o kompatibilitě OKI produktů s OS Windows 8/Server 2012 je ke stažení níže.

• I installed a printer under Windows NT. The Windows test page sent to the printer shows "Letter tray Request" on the front panel.

  Check your regional setting first. It may set as "USA"?

• How to edit existing templates in Template Manager

  Templates are pre-developed page layouts that can be used to create new documents with a similar design, pattern or style.

• Strange error messages appear on the Mac print queue

  Printing is unaffected by this issue

• OKI Printer Driver Compatibility with Mac OS X Lion

  Apple released their latest version of Mac OS X called Lion (10.7) in July 2011

• Why are the colours printed different from those on the monitor?

  There will always be a difference between the two devices due to the fact that they use different technologies to represent colours.

• Co je toner "K"?

  Písmeno K se obecně používá pro označení černého toneru nebo inkoustu.

• What types of media are colour Image Drums lifted for when Monochrome printing?

• Fonts downloaded by SDM do not have the correct typeface ID

  When downloading TrueType fonts with SDM, the typeface identifier is an option by which the font may be chosen.

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